Frequently Asked Questions
Everything you need to know about your next favorite cap.
What sizes do Flexfit caps come in?
Most of our headwear features our signature stretch-fit technology, designed to fit most head sizes comfortably. Specific measurements for S/M, L/XL, and One Size fits are available on each product's sizing guide.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international delivery can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed headwear in its original packaging. Please note that for hygiene reasons, items must still have their original tags attached.
How should I clean my Flexfit hat?
To maintain the shape and elasticity of your cap, we recommend hand washing with cool water and a mild detergent. Avoid machine washing or tumble drying, as high heat can damage the stretch fibers.
Do you offer bulk or custom orders?
Yes, Flexfit Headwear provides custom embroidery and bulk pricing for corporate events, sports teams, and retail partners. Please contact our sales team via the 'Custom Orders' page for a quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.